Shipping Policy
At Weekend Offender, we want your order to reach you safely and on time. This Shipping Policy explains how we process and deliver your order.
Order Processing
Once you place an order, we start preparing it for shipping. Orders are usually processed within [1–2 working days].
You will receive an order confirmation after your purchase. When your order is shipped, we will send you a shipping confirmation with tracking details, if tracking is available.
Delivery Times
Delivery time depends on your location and the delivery service used.
For UK orders, delivery usually takes around [2–5 working days] after your order has been shipped.
Please remember that delivery times are estimates. Delays can sometimes happen because of busy periods, bad weather, courier issues, or other events outside our control.
Shipping Charges
Shipping costs are shown at checkout before you complete your order. The cost may depend on your delivery address and the shipping option you choose.
If we offer free shipping on selected orders or promotions, the terms will be shown on the website at the time of purchase.
Tracking Your Order
If tracking is available for your delivery, we will provide you with a tracking number by email. You can use this number to check the progress of your order with the delivery company.
Sometimes tracking information may take a little time to update after your parcel has been collected.
Incorrect Delivery Details
Please check your name, address, postcode, email address, and other delivery details before placing your order.
If you enter the wrong delivery information, contact us as soon as possible. We will do our best to help, but we cannot guarantee that the details can be changed after the order has been shipped.
Delayed or Missing Orders
If your order has not arrived within the expected delivery time, please contact us. We will check the delivery information and help you find the best solution.
If your parcel shows as delivered but you have not received it, please contact us so we can look into the issue with the delivery company.
Damaged Parcels
If your parcel arrives damaged, please contact us as soon as possible. It can also help to take clear photos of the parcel and the damaged item before throwing away the packaging.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are happy to help and will do our best to make your shopping experience simple and easy.
Thank you for choosing Weekend Offender.